Introduction
Sikka Software Corporation (“we”, “us”, “Sikka” or “our”) provides our platform software, web
browser apps, iOS and Android smartphone apps (collectively, the “Apps”), and the websites located
at www.sikka.ai and www.practicemobilizer.com (the “Sites”). Through these
Sites and Apps, we operate various online services that enable our business customers (“Users”) to
receive business reporting, analytics and smart recommendation services from Sikka Software and our
marketplace partners (the “Services”). Please read the Privacy Policy carefully so that you can
understand how we collect, use, and disclose personal information when you use the Apps, the Sites
or the Services. If you do not understand any aspect of our Privacy Policy, please feel free to
contact us using the information found at the end of the Privacy Policy.
This Privacy Policy is a part of the Sites and Apps Terms of Use so by accepting the Terms of
Use, you are consenting to the use and disclosure of your personal information as outlined in
this Privacy Policy.
HIPAA
In certain circumstances, the Apps, the Sites and the Services collect or use your personal
information while acting as a “business associate’ under the Health Insurance Portability and
Accountability Act of 1996 (“HIPAA”), which may constitute Protected Health Information as defined
below. A “business associate” includes an entity that provides services to a HIPAA covered entity
that involves the use or disclosure of Protected Health Information. If your health care provider or
health insurance company qualifies as a HIPAA covered entity, and we provide services to them or on
their behalf, we may qualify as their business associate. “Protected Health Information” as defined
under HIPAA, generally means individually identifiable information about you that identifies you and
that relates to your physical or mental health or condition, the provision of health care to you, or
payment for health care provided to you. To the extent we are acting as a business associate, we
will only use and disclose your Protected Health Information as permitted by HIPAA, which may
include, but not be limited to, fulfilling our service obligations, our internal management and
administration, to carry out our legal responsibilities, de-identify or aggregate data, or as
otherwise required by law.
Third Party Sites
The Site contains links to other sites. Sikka is not responsible for the privacy policies of any
third party sites. We encourage users to be aware when you leave our Sites and to review any third
party privacy policy.
The Personal Information we collect or maintain may include:
When we use the term “Personal Information” in this Privacy Policy, we mean information that is
personally identifiable to you or your patients such as usernames, passwords, registration
information, home contact information (e.g., home address, personal email address), health or
medical information (“Health Information”) and information we collect via technology (see below).
Personal Information does not include: publicly available information (such as your NPI number and
business contact information such as your name, the practice name, business address, email or phone
number, gender and license number), business or practice information, benchmarking data,
deidentified data or aggregated information unless otherwise prohibited by law.
We may use Personal Information for the following purposes (subject to applicable legal
restrictions):
To provide you with the Apps, Sites and Services,
To improve the services offered – by performing quality reviews and similar activities,
To create deidentified or aggregated Information,
To notify you when updates are available,
To market and promote our Apps, Site and the Services offered to you through the Apps and
Sites,
To fulfill any other purpose for which Personal Information is provided to us, and
For any other purpose for which you give us authorization or we notify you about in
accordance with applicable law.
We may also disclose Personal Information that we collect or you provide as permitted or
allowed by law, as follows:
To contractors and service providers we use to support our business and who are bound by
contractual obligations,
To law enforcement, regulators or other entities, which can include providing Personal
Information as permitted by law, regulation, subpoena, court order, legal process or
government request,
When we believe in good faith that disclosure is necessary to protect your safety or the
safety of others, to protect our rights, to investigate, prevent and prosecute fraud or
theft or to respond to a government request, and
To a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution or other sale or transfer of some or all of our assets, whether
as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which
Personal Information is among the assets transferred.
Information we Collect via technology:
As you use the Apps, the Sites or the Services, certain information may be passively collected by
cookies, navigational data and third party tracking services, including:
Activity Information. We may track the actions you take on the Apps, Sites and Services,
such as your navigation, choices, timing of decisions, frequency of visits, paths and
outcomes,
Device and Browser Information. When you use the Apps or access the Sites from a computer
or other device, we may collect information from that computer or device, such as IP
address, mobile carrier, the type of computer or device, operating system, browser type,
connection speed and access times, and other information about how you use the Apps and the
Sites,
Precise Location. Certain features of the Apps and Sites may use GPS technology to collect
precise information about the location of your device so that the Apps can provide you with
certain Services associated with business recommendation features. You can approve or
disable the collection of precise location information through your device.
Analytics
We use analytics providers such as Google Analytics to help analyze how users use the features in
the Apps and Sites to improve our Apps, Sites and Services. For more information, please visit
www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of
data by going to http://tools.google.com/dlpage/gaoptout.
De-Identified, Aggregated & Public Information
We may use deidentified information and aggregated information pursuant to applicable laws without
restriction. We may also use business and publicly available information about you or your practice
for Sikka’s business purposes.
Security of Information Collected
We use industry standard physical, technical and administrative security measures and safeguards to
protect the confidentiality and security of your Personal Information. However, since the Internet
as well as cellular mobile networks is not a 100% secure environment, we cannot guarantee, ensure,
or warrant the security of any information you transmit to us. There is no guarantee that
information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical,
technical, or managerial safeguards. Even though there are many benefits to using these Apps, as
with all electronic communications there are some risks such as (i) failure of hardware, software
and/or Internet connections; we are not responsible for failures, distortions, delays, or other
problems resulting from equipment configuration, connection, signal power, hardware, software or any
equipment used to access the internet; and (ii) no guarantee that the confidentiality or security of
electronic transmissions via the Internet and cellular mobile networks can be assured due to
potentially unsecure mobile phones, computers and links. This could result in your data becoming
lost or intercepted during transmission. It is your responsibility to protect the security of your
login information and to use good judgment before deciding to send information via the Internet and
a smartphone Apps. Please note that e-mails and other communications you send to us are not
encrypted, and we strongly advise you not to communicate any confidential information through these
means.
A Special Note about Children and Minors
We do not knowingly allow individuals under the age of 18 to create accounts that allow access to
our Apps. If you are below the age of 18, you are not permitted to use these Apps or the Services.
Your Choices
Consent. You may have the right to object to and change your preferences or opt out of
certain uses and disclosures of your Personal Information. Where you have consented to our
processing of your Personal Information, you may withdraw that consent at any time and
prevent further processing by contacting us as described below subject to certain exceptions
as described to your and/or allowed by law.
Email and Telephone Communications. At any time, you may unsubscribe from our mailing
list, by clicking the “unsubscribe” link in the email. Note that you will continue to
receive transaction-related emails regarding the Apps, Sites or Services or communications
regarding updates to the Apps, Sites or Services or updates to our terms or this Privacy
Policy).
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers.
Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted
by web browsers.
Cookies and Interest-Based Advertising. You may stop or restrict the placement of cookies
on your computer or remove them from your browser by adjusting your browser preferences.
Please note that cookie-based opt-outs are not effective on mobile applications. However, on
many mobile devices, application users may limit ad tracking of certain mobile ads via their
device settings. You may also control interest-based advertising on apps on your mobile
device in certain jurisdictions with the AppChoices app. The online advertising industry
also provides websites from which you may opt out of receiving targeted ads from our data
partners and our other advertising partners that participate in self-regulatory programs.
You can access these and learn about targeted advertising and consumer choice and privacy at
www.aboutads.info/choices/ and www.thenai.org/opt-out. To be
clear, you must separately opt
out in each browser on each device. Advertisements on third party websites that contain the
AdChoices link may have been directed to you based on information collected by advertising
partners over time and across websites. These advertisements also provide a mechanism to opt
out of the advertising partners’ use of this information for interest-based advertising
purposes.
Changes to our Privacy Policy
We may change this Privacy Policy from time to time in the future. We will post any revised version
of the Privacy Policy on this page and at other places we deem appropriate. Continued use of our
Apps, Sites and Service following notice of such changes will indicate your acknowledgement of such
changes and agreement to be bound by the terms and conditions of such changes. By using the Apps,
Sites and Services, you are agreeing to our collection, use and disposal of Personal Information and
other data as described in this Privacy Policy.
Questions and How to Contact Us
If you have any questions, concerns, complaints or suggestions regarding or Privacy Policy or
otherwise need to contact us, please email us at privacy@sikka.ai